4 Steps to a Smile

"When the World fell over, we helped pick it up"


Welcome to summer 2020



Our Uniform project has been inundated with requests and we are working hard to meet the demand, thank you to all who have visited us and all who helped with donations.

We have helped in excess of 100 families so far and we still have more to support.

We are still open for you to come and collect uniforms from our shop in the Old Square shopping centre. Please check our face book page for opening times.


We are opening a pre-loved outlet in the Saddlers Centre (next to Costa).

Our opening times will be Tuesday - Saturday 9.30am till 5pm

It will be full of amazing things at wonderful prices, so don't miss out on a bargain or 3.

Our spectacular open day will be on Saturday 5th September....more news to follow. 

Our unit in the old Square Shopping Centre will now be our Community Food Hub. We will continue to provide support to those in need, with clothing, toiletries and food.

Services we will continue to offer across the 2 sites will be:

Free uniform                                         Signposting

Free sanitary products                         Emotional support

Food parcles                                         Baby packages

Starter packages                                  Working with other charities

Monthly Designer day                           Merchandise

Fundraising                                           Donations

Referrals                                               Easter

Christmas                                             Mothers Day

Cards for the elderly                            Fathers day       

Birthday gifts for children in care


We look forward to welcoming you to our future together

Together we will be making more smiles for more people.



From Friday7th - Monday 10th August ONLY

Available from 10am till 2pm for collection

Requests can be sent via email or come to the store 

Email us: info@4stepstoasmile.com

We are situated next door to Debenhams in the old Square shopping centre.

Please state:

gender, size and colour.

Once it's ready we will let you know it's ready for collection.


We will try our best to cover your needs, however we can't guarantee all items you request will be available.

If you would like to donate £2.00 for a full uniform, we would be great but not essential.


Hello and welcome to our summer season. We have some amazing new projects we are working on, now lockdown is easing and we can't wait to share them with you.

We have been working throughout the lock down period, supporting families in need and working in partnership with other charities to help as many people as we can throughout the Midlands, this is ongoing.

We have also been preparing our shop with a fresh new layout and a beautiful makeover. The team have been amazing, we are sure you will love it as much as we do. As soon as we have everything in place, we will welcome you to visit us and grab yourself a bargain or 2.

We are updating our website at the moment and you will be able to see more about our projects, the team, new ventures and lots of new pictures. So please keep checking in with us and see how you could join us in helping those who need us because when their world falls over, we help them pick it up.

Thank you 

JULY 2020

We have had a very busy month supporting families and individuals, it's been amazing.

We have now established a COMMUNITY FOOD HUB to help provide the basics for families in need of help during these very difficult times and we have also been able to provide donations to other organisations, who also help those in need, including Birmingham Children's Trust & Sandwell Children's Trust.

We also supported organisations helping to feed the homeless and elderly in the Midlands. This has been made possible with your donations and help from Tesco via Fairshare.

If you can help with more food donations we would be very grateful.

We need: Pasta, Rice, Cereals, Tinned veg & Fruit. Tea, sugar, coffee.

beans, spaghetti, pasta sauces, soups, biscuits and other in date store cupboard foods.

Please bring your donation to our unit in Walsall town centre or call us.



we have an fantastic supply of donated school wear which our volunteers have washed, dried and ironed over the last few weeks.

We have already been suppling these to families but we have more to help yet. If you are in need of some help with school wear for you children, we may be able to assist you.

There will be a form placed on the web site for you to submit and a member of the team will contact you.


Thank you for all the fabulous entries for our competitions, we are overwhelmed with your creativity.

The lucky winners will be announced on Friday 7th August, Live on our Facebook page, so pop on to see who it is, it could be YOU!

Please check out our web site to see who we are supporting and how you can help us.

It is our mission to put smiles back on faces and with your continued support, we are reaching more than ever, we thank you for this.

21ST APRIL 2019

Easter 2019

3,798 Easter Eggs were donated for this year's Easter campaign. Click here to read more.

7TH MARCH 2019

One Walsall

Please click here to read the wonderful news story about 4 Steps to a Smile.


New Campaign

2019 sees the launch of Birthday Smiles, where we will be working with 4 children's homes and providing a surprise birthday gift for the children in care.


Christmas 2018

Over 7,000 Christmas gifts were collected during this year's campaign. Click here to read more.

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4 Steps To A Smile

© 2015 4 Steps To A Smile

Registered Charity No. 1162729

Contact Us

Unit 33a Old Square Shopping Centre



Contact Name and Number:
Linda: 07941 357 913

Opening Hours

Wednesday to Saturday 12-3pm

Please check social media for any changes.